Since 1941, Dominican Hospital has provided compassionate, quality health care to the Santa Cruz community. While our technology and medical expertise remain on the forefront of innovation, our role as a caring, dedicated neighbor remains the same. We will always be there when you need us most.
PATIENT & VISITOR INFORMATION
Admitting and Registration
Your doctor has arranged with the hospital for your admission. A Dominican associate will call you at home a few days beforehand to obtain registration information, and answer your questions. Your doctor may also request that you have certain tests performed a few days before you are admitted.
Arrive at the hospital at the prearranged time and date. Enter through the main entrance doors.
After completing the admission procedure you will be escorted to your unit , where you will meet the people who will care for you.
If you have been scheduled for an outpatient test or procedure, arrive at outpatient registration 15 minutes ahead of time to complete the registration process. Many tests are on a walk-in basis. Register for all hospital-based outpatient visits (lab tests, X-rays, EKGs, etc.) at the admitting station near the front of the hospital. Outpatient Services are available Monday through Friday from 7:30 a.m. to 7 p.m., Saturday and Sunday from 9 a.m. to 6 p.m.
At Dominican Rehabilitation Services (Lifestyle Management, Workers Comp, etc.), sign up in the admissions office off the front lobby.
The Patient Accounting Office staff (831) 457-7001 will be happy to answer any questions you have about your hospital bill, insurance or other financial arrangements. To discuss your bill over the phone, please call weekdays between 9 a.m. and 4 p.m. (PST).
Bilingual representatives are available to help in all aspects of patient financial services. Thank you for choosing Dominican Hospital or Dominican Rehabilitation Services for your health care needs.
For more information, contact the Admitting department at (831) 462-7703.
For general information about Dominican Hospital or to be connected to a department, please call our main line at (831) 462-7700.
We want your registration experience to be positive. We encourage you to complete the pre-registration form, so that you can save time and be better prepared for your visit to our facility.
Please note that to effectively process your pre-registration we must receive your completed form at least 48 hours prior to your scheduled procedure. If you have less than 48 hours before the time of your procedure you can pre-register by telephone by calling our Admitting and Registration Office at 831-462-7703. Hours of operation are Monday through Friday, 8:30am – 9:00pm.
What You Will Need to Pre-Register Online:
Before you begin the online pre-registration process, you will need:
- Your insurance identification card
- Procedure date and time
- Type of procedure (such as a mammogram or X-ray)
- Personal contact information
Additional Information: By completing this form online, you are submitting your personal information to assist in your pre-registration prior to your arrival at our facility. After you have submitted your online pre-registration form, you will be contacted by phone within 2 business days.
Please note that there will be forms that will require your signature when you arrive on the day of your procedure. Our goal is to make your arrival at our facility as smooth as possible.
Welcome to the Dominican Hospital Online Business office. The Online Business Office was created to provide you with information about the hospital billing process and about financial resources that are available to you.
Online bill pay is now available! Please click here to pay your bill online .
Additionally, as you navigate through these pages, you will find useful information regarding:
- How to read and understand your bill
- A glossary of billing and healthcare terms
- Payment assistance resources
- Frequently asked questions about hospital billing
- A billing inquiry form to request further information or assistance
You may visit our business office Monday through Friday from 8 a.m. to 5 p.m. at either location:
Dominican Hospital Centralized Business Office
Cashier Office next to Admitting 610 Frederick Street,
1555 Soquel Drive Second Floor
Santa Cruz, CA 95065 Santa Cruz, CA 95062
Thank you for visiting the Dominican Hospital Online Business Office and thank you for choosing our hospital to provide your healthcare needs.